Help | TERme

How do I find the right business?

Search for a treatment, a city or a business and open the shop page. There you'll find the published services and can go on to book.

Discover businesses

How do I book an appointment?

Choose a service, an available team option and a time in the booking process. You can browse and choose without signing in. To enter your details and receive the confirmation, you sign in. Check your details and explicitly confirm the booking in the last step.

A time that is shown is not yet a reservation. You'll find the current status afterwards in your appointments.

Open my appointments

Where do I see or change my appointments?

In your account under “My appointments” you'll find your bookings and their current status. Open an appointment for the details and the changes or cancellations currently allowed.

Open my account

How do I get help with my account or appointment?

Open “Help” in your customer account (in the app: Profile › Help & support). There you can send a question about an appointment or a general question to TERme support, and see your existing requests.

Open help in the customer account